A decade ago, he cofounded the first full-service global coworking consultancy, OpenWork Agency, which in April 2023 spun off to create CoworkingConsulting.com. David and his partners have helped clients launch coworking businesses in places such as Nairobi, Singapore, Bahamas, Dubai, and numerous locations across the USA.
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A Call for Conscious Flexibility and Inclusion: The Unseen Discriminatory Factors of a Mandated Return to Office Workplace Policy
As we navigate through the period catalyzed initially by the pandemic beginning January 2020, our concept of work has dramatically evolved and been transformed. Employees around the world have adapted to new norms that merge personal life with professional responsibilities, balancing parenthood, caregiving, and the pursuit of personal well-being amid a landscape of global uncertainty and economic pressure.
The Shock Factor: Discrimination in Return to Office Mandates
The shifts toward remote work during these trying times offered a silver lining—flexibility. For many, flexibility was more than a perk; it was a fundamental redefinition of work-life balance in the face of new global challenges. However, as the dust settles and some employers call their workforce back to the office, they risk not just a cultural setback but potentially discriminatory outcomes.
The Unseen Discriminatory Practice in Returning to the Office
For many, remote work was not just a temporary measure but a profound cultural shift.
Responsibilities once sidelined for the 9-to-5 routine—like caring for elders, nurturing children, and attending to health—were woven into the fabric of everyday life. Mandating a return to the office is a blanket decision that fails to consider these nuanced, deeply personal shifts.
This disregard for individual circumstances is a form of discrimination that merits legal scrutiny and societal introspection.
Understanding Inclusivity: How Office Return Policies May Discriminate Against the Modern Workforce
As companies revisit their in-office requirements, it’s essential to consider the spectrum of diversity within the workforce and how a blanket return policy could adversely affect different employee groups. Below are key discriminatory factors that may arise from a mandated return to the office:
Childcare Challenges: Mandated office returns place a significant strain on parents, particularly those with young children or dependents, who must balance professional obligations with the demands of childcare—a balance that remote work had made more attainable.
The Caregiving Quandary: The invisible labor of employees who care for sick or elderly family members often goes unrecognized. A compulsory office return policy fails to account for the time and presence these responsibilities require, which remote work arrangements can better accommodate.
Healthcare Burdens: The necessity to manage one’s health or care for a family member’s medical needs can clash with inflexible office schedules, making remote or flexible work arrangements not just a convenience, but a critical need.
Financial Strains: The costs associated with commuting, professional wardrobes, and other out-of-pocket expenses related to in-person work disproportionately affect employees who have been financially strained, especially during times of economic uncertainty.
The Commute’s Consequence: Long commutes can be a source of stress and lost personal time, disproportionately burdening those who live far from office locations and impacting their work-life balance.
Accessibility Obstacles: Returning to an office setting can pose serious challenges for employees with disabilities, for whom home environments may be more suitably adapted to their needs.
Mental Health Considerations: The mental health benefits that come with the autonomy and quietude of remote work are vital for some employees. Office mandates may neglect the progress made in supporting employee mental health.
Class Concerns: Mandating a return to office can inadvertently favor the financially secure, who can afford the hidden costs of working from a corporate office, including commuting and city living expenses, thus reinforcing socioeconomic disparities.
Spiritual and Cultural Constraints: Rigid work hours can conflict with spiritual observances and cultural practices, making it difficult for employees to fulfill their religious commitments, which more flexible work policies can respect.
Bias Towards Single Workers: Return-to-office mandates often overlook the diverse family dynamics of the workforce, implicitly favoring those without caregiving responsibilities and potentially placing undue pressure on those who juggle multiple roles outside their job.
It is not enough to create policies that work for the majority; inclusivity means considering the full range of circumstances faced by the workforce. The call to action is clear: workplaces need to transcend traditional norms and adopt flexible, empathetic policies that acknowledge the diverse needs of a modern, dynamic workforce.
Towards an Inclusive Future
The dialogue about office returns is not a simple matter of logistics or productivity; it’s a fundamental discussion about human dignity, respect, and equality. It calls for a deep dive into the values a company holds and the ways in which its policies can either promote a diverse and inclusive work culture or inhibit it.
As businesses chart their course forward, they face a critical decision point: uphold a one-size-fits-all policy that may carry discriminatory undertones, or pioneer innovative, flexible work environments that prioritize employee well-being and equity.
This list above not only serves as a caution but also as a starting point for organizations to engage in meaningful conversations with their workforce. It challenges businesses to reimagine their operational models and to place employee autonomy and respect at the heart of their recovery strategies.
As a society, we must not retreat to the pre-crisis status quo but rather seize this opportunity to build a more equitable future for all workers. It’s a chance to reflect, reassess, and revolutionize the workplace for the better, ensuring that every decision made contributes to a fair and just working world.
A Call for Empathy and Authenticity in Work Culture
It is a fundamental misstep for employers to dismiss the era since January 2020 as merely an inconvenient blip in the corporate calendar.
The workforce of today carries the imprint of those trying times — a period when flexibility was not an employee perk but a survival mechanism. As organizations ponder their next moves, they must consider the human cost of their decisions and the signal they send about their values.
The rallying cry is for a work culture that doesn’t shatter the newfound balance employees have achieved but rather recognizes and reinforces it as a pillar of modern business success. As we forge ahead, let’s remember that the work environment is an extension of societal values and that the best path forward is one paved with understanding, flexibility, and respect for the multi-faceted human at the heart of it all.
Beyond the Office Walls: Understanding the Multi-faceted Employee
The modern employee is not a monolithic entity dedicated solely to labor. The past years have underscored the complex set of needs, responsibilities, and aspirations that constitute the lives of workers.
These individuals are parents, caregivers, community members, and much more — their roles transcending the outdated image of a worker whose life revolves around office hours.
Employers advocating for a return to traditional one-size-fits-all tactic must acknowledge that the question of where one works is deeply intertwined with broader life choices. Companies need to reexamine whether they are imposing a one-size-fits-all solution on a workforce that no longer exists in that paradigm. This introspection is necessary to avoid inadvertently upholding discriminatory practices and to embrace a culture of conscious flexibility and inclusivity.
The Forest Through the Trees: A Vision for Values-Led Workplaces
As businesses contend with the fallout from a radically altered world, it’s time to steer the conversation toward a shared, values-led purpose in rebuilding our workplaces. Rather than shoehorning employees back into pre-existing molds, it’s incumbent upon leadership to construct a work culture that recognizes and respects the full scope of human experience and the diverse responsibilities of its employees.
Instead of reinstating one-size-fits-all policies, employers can offer coworking memberships as part of their commitment to choice and flexibility. This approach acknowledges the spatial needs of different individuals, allowing employees to work in professional settings without the commute, the relocation, or the rigidity of traditional corporate environments.
It’s a strategy that respects the new norms employees have set for themselves, honoring their need to stay embedded in their local communities and maintain the delicate balance they’ve achieved between their careers and personal lives.
Toward an Empathetic Work Culture
Leadership now faces the task of reevaluating their stance on work location with a mindset that embraces empathy and understanding. It’s no longer about the physical presence within the corporate walls but about creating policies that reflect the human aspect of work.
A hybrid model that includes access to coworking spaces for their employees is a testament to a company’s adaptability and respect for its employees’ varied lifestyles.
In the wake of such profound global changes, calling for a rigid return to office strategy is more than a logistical shift—it’s a cultural statement that may overlook or even contradict the lived experiences of employees. Access to coworking spaces stand as a symbol and a practical tool of a more compassionate, evolved approach to work—one that sees and supports the whole person.
A New Paradigm for Workplace Inclusion
The inclusion of coworking facilities in workplace strategy is a meaningful step towards greater inclusivity and respect for employee needs. By acknowledging the diverse and multifaceted nature of their workforce, companies can foster a more supportive and adaptive work environment. In so doing, we forge a path forward that’s in line with the spirit of our times—one that ensures work culture is as humane and responsive as possible to everyone.